SERVICES AND COSTS INFORMATION
We are a long established firm of solicitors offering a range of legal services for business and private clients. We act for clients nationally and locally across south west London.
Our services for business and private matters are delivered personally whether to cor prates or individuals and in every case each client’s interests always come first. We maintain confidentiality and discretion at all times.
Our aim is to clarify complicated situations and explain legal implications stripped of process and jargon. Our advice is delivered in clear straightforward terms.
We will explain how we can work together most effectively in order to keep costs to a minimum and give cost estimates for each assignment.
We do not:
- sell services that are not necessary or relevant to your requirements
- use unqualified ‘consultants’ with ‘sales targets’ to meet
- sell your details to a third party
- carry out work that is not necessary
- pay or receive referral fees
You are welcome to meet us for a no-obligation chat, send a message via the tool on our web site or we can arrange to visit you. Just contact us and we will find a time that is convenient. We will answer your questions and make sure we meet your expectations.
BUDGETING FOR COSTS
We will provide an estimate of costs to suit each case and situation. Whilst the fee indications here are a guide reliance can only be placed on the estimate we give you once we have considered details of your matter.
For some types of case there are rules and procedures that need to be followed but in others to save costs it may be possible for us to divide responsibilities and assist you in part of the work rather than all. Whenever a matter relies on other people or is a transaction linked to other matters, no one can guarantee the time your case will take to conclude.
KEEPING YOU INFORMED
We set out for you the process to be followed to ensure a proper standard for work we undertake in relation to conveyancing, probate and administration, and employment tribunals. We will tell you what you can expect to happen and when and we will keep you informed along the way.
WHAT TO EXPECT
We set out the process involved in your work and the timelines to enable you to achieve your goals and objectives.
We give a professional personal service and work to quality standards and successful outcomes with objectives for
RELIABILITY INTEGRITY COMPETENCE VALUE FOR MONEY JARGON FREE COMMUNICATION
Our processes and platforms continually evolve to ensure that the quality of our work remains consistent and effective to meet your needs.
ACCESS – enabling you to make decisions that resolve issues and plan for the future whether this requires strategic planning, dispute resolution or managing transactions. We will signpost the journey for you and keep you informed of progress.
ADVICE – ensuring we understand the challenges you face and working with you to decide what options are available and the benefit and cost of each option. Every matter will involve moments of decision-making that may need advice.
ACTION – managing transactions and delivering to agreed timescales.
WHAT WE NEED
- Instructions on what you want and expect
- You ask us anything you want to know or do not understand
- You ask us to explain if you are feeling unsure or need further help
We recognise that the legal process can be uncertain and may require unfamiliar decisions with risks of potential conflict or disputes with other people. We aim to give reassurance that matters are progressing and flag to you when there is work that requires your input on documents or actions that you should take.
WHAT LEGAL ADVISERS MAY OFFER
Always make sure your adviser is qualified, trained or accredited in the appropriate area of law and if necessary properly supervised.
We are tried and tested and will not fail you – thousands of satisfied clients are evidence of that.
We have been awarded accreditations in specialist areas of work.
As a regulated firm of Solicitors we are insured and give the public a number of protections.
HOW WE WORK – Quality and Standards
Once we have instructions we will let you have an estimate for your work and if you accept the estimate and our terms of business we will start the work.
Our work is underpinned by core principles and the SRA code which includes:
- Committing to complete all necessary work thoroughly, competently and to a high standard
- Giving advice in confidence and acting solely in your best interests and without conflict of interest
- Protecting your privacy and keeping your information confidential
- Maintaining ethical standards and duties of independence to the court
- Investigating any complaint
Objective advice which is independent, sensitive, reliable, guaranteed and aimed to avoid short and longer term risks
We respect your privacy and right to confidentiality
We apply expertise and experience to take account of risks and your concerns
We provide realistic options to deliver value through insight, explaining process and timescales
We will identify and report unusual or unexpected developments
We identify choices and provide alternative options and solutions
We are proactive, listen carefully communicating clearly
Our services support life events such as moving home or work, managing investments or family assets, planning estates and for incapacity, representing you in disputes, advice to mediate or resolve disputes, or planning changes that affect your assets liabilities or relationships. We aim to ensure these comply with the law and regulation and deliver to your requirements.
Our services for your business or for you as an employer support regulation, insurance and compliance requirements. These include anti money laundering, anti-corruption and fraud, cybercrime and General Data Protection Regulation (GDPR) procedures. Advice on employment and management and investment issues are designed to meet your business plans.
Activity based projects include working with other professional advisers for refinancing assets, site acquisition, business relocation, planning, representation in disputes, advice to avoid disputes, or joint ventures that restructure your business relationships.
We advise in relation to property issues arising in site acquisition (commercial shops, offices etc), building and development, investments and management in relation to leasehold estates.